I don’t want to download it - Clients from Hell

Client: “I don’t want to download it. Just give it to me over the phone.”

Me: “It’s a computer program, I can’t give it to you over the phone. I can mail you a DVD, or I can tell you how to safely download it over the internet.”

Client: “Look, I’m not downloading anything, and I’m not getting off the phone until you give it to me.”

Me: “…Okay, do you have a pen and a piece of paper?”

Client: “Hold on…Yup, go ahead!”

Me: “0 1 0 0 0 1 0 1 1 1 0 0 1 0 1 0 (continued saying random sequence for about 20 seconds)”

Client: “Okay, I guess you can mail it to me.”